Choosing the Right NDIS Support Coordinator and Plan Manager on the Sunshine Coast

Why It Matters

You’ve been approved for an NDIS plan—but navigating service bookings, budgets, reports, and provider communication can feel overwhelming. Without the right support, participants can miss out on funding, delays in therapy, or experience unnecessary stress.

At Exercise Matters, we work closely with trusted local Support Coordinators and Plan Managers to help you get the most from your NDIS plan. Choosing the right team ensures your supports are delivered smoothly, goals are achieved faster, and your wellbeing is prioritised.

What Is the Role of a Support Coordinator?

Support Coordinators help you:

• Understand and implement your NDIS plan

• Connect with local therapy providers like Exercise Matters

• Troubleshoot issues, organise reports, and prepare for reviews

• Build confidence to manage your supports long-term

They are essential if you have complex needs, multiple providers, or a new diagnosis.

What Does a Plan Manager Do?

Plan Managers help you:

• Pay provider invoices quickly

• Track budgets and spending

• Avoid NDIS portal admin and financial stress

• Maintain flexibility with providers outside of the NDIA portal

Most participants with plan management can access both registered and non-registered providers.

How to Choose a Great Support Coordinator or Plan Manager

Look for professionals who are:

• Local and know the Sunshine Coast network

• Responsive and communicative

• Experienced with your disability type

• Knowledgeable about Exercise Physiology services

• Supportive in plan reviews and report requests

Case Study: Finding the Right Fit

Tina, 34, with Functional Neurological Disorder, was overwhelmed managing her first NDIS plan. She was missing appointments and underutilising funding. After switching to a proactive local Support Coordinator and a responsive Plan Manager, she began weekly Exercise Physiology sessions, improved her function, and secured increased funding at her next review.

Our Recommended Sunshine Coast Support Coordinators

Here are some local coordinators we’ve worked with or recommend:

1. Cameron Support Coordination – Nambour

2. We Do Care - Noosa

3. True North Support Coordination – Noosa

4. Coast & Hinterland NDIS Services – Buderim

5. My Choice Coordination – Maroochydore

6. Latitude 22 Support Services – Coolum

7. Connected Support Co. – Peregian Springs

8. Flourish Support Coordination – Kawana

9. Empower You Coordination – Caloundra

10. Coordin8 – Birtinya

11. Beyond Barriers Support Services – Sunshine Coast Wide

Trusted Sunshine Coast Plan Managers

These Plan Managers provide efficient and reliable financial management:

1. My Plan Manager – Australia-wide with local reps

2. All Disability Plan Management – Sunshine Coast

3. Leap in! Plan Management – QLD-based support

4. BudgetNet Plan Management – fast invoice processing

5. Maple Plan – tech-enabled local support

6. Peak Plan Management – personalised approach

7. Wise Plan Management – allied health–informed team

8. Civic Plan Management – known for accuracy

9. Plan Partners – strong Sunshine Coast presence

10. Evergreen Plan Management – family-run, local feel

Frequently Asked Questions

1. Can I choose my own Support Coordinator and Plan Manager?

Yes. You’re not required to use the one assigned by the NDIA. Choosing someone local and responsive ensures your funding is better used.

2. What’s the difference between plan-managed and agency-managed?

Plan-managed participants have more flexibility in choosing providers (registered or not). NDIA-managed clients are limited to NDIA-registered providers only.

3. Can Exercise Matters work with any Support Coordinator?

Yes. We collaborate with all local and national Support Coordinators and provide timely reports, updates, and outcome tracking to help keep your plan on track.

4. Do Support Coordinators attend planning meetings?

Often yes—they can advocate for therapy supports, funding, and goal alignment. They can also request plan reassessments if needed.

5. How do I find a Support Coordinator near me?

You can:

• Ask us at Exercise Matters for a referral

• Use the NDIS Provider Finder tool

• Ask your Local Area Coordinator or existing providers

Need Help Finding the Right Support Team?

We work closely with trusted Support Coordinators and Plan Managers across the Sunshine Coast. If you’re unsure where to start, we’re happy to recommend a fit for your needs and location.

📞 Call (07) 5448 3532🌐 www.exercisematters.healthcare

References:

• National Disability Insurance Agency. (2023). NDIS Participant Pathways

• Dew A et al. (2022). Coordination and choice under the NDIS. Disability & Society.

• Wilson C et al. (2021). Improving plan utilisation through coordinated support. Australian Journal of Disability Practice.